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Why Our Franchisees Love Us

ShelfGenie franchise reviews: Owners tell us what they really think

If you want to measure the success of any franchise system, start with a brand’s franchisees. Are they happy in their businesses? Are they passionate about their work? Are they running profitable businesses? Would they invest in the brand again if they had a chance to do it over?

ShelfGenie’s growing network of franchisees is overwhelmingly satisfied with the brand and with their businesses. Every year, ShelfGenie uses independent market research firm Franchise Business Review (FBR) to survey our franchisees to determine their level of satisfaction.

FBR conducts more than 150,000 independent surveys of franchisees from more than 700 leading franchise brands across North America annually. The results are compiled into a ranking system called FBR 50 Awards, which lists the 50 franchise companies with the highest levels of overall franchisee satisfaction. Year in and year out, ShelfGenie is consistently among the most elite brands.

This is what some of our home remodeling franchise owners have to say about their businesses:

“In my previous life in the corporate world, I could never say that I actually loved what I did. As you work, you realize you want to find things that are meaningful. You want to look back on your life and say you have made a contribution to people. With ShelfGenie I am able to create things and transform experiences with clients. Getting feedback from clients is so rewarding, from the heart. People can see how much I really love what I do.”

– Joseph Choi, ShelfGenie of British Columbia


“I am very positive about the ShelfGenie business so far, and the future is even brighter. They are increasing territories and the products we are able to offer. They have innovative products to increase the revenue you are able to make. It is an exciting time to be a ShelfGenie franchisee.”

– Andy Pittman, ShelfGenie of Raleigh-Durham and Charlotte


“I have exceeded expectations business-wise. There are multiple reasons I would tell people to look at ShelfGenie as a franchise option. The company itself provides an excellent experience, a great service. The organization is designed to bring people up quickly with great support and great growth.”

– Alan Regala, ShelfGenie of Seattle

“I like coming into someone’s kitchen and giving them that ‘a-ha!’ moment that shows them they can bring everything in their cabinets within reach and make it more comfortable and easier to use their kitchen again. The corporate structure is set up to help you succeed with teams, meetings and boards, and someone is always at the home office or a phone call away. I know people who own other franchises, and they are envious of our corporate support. There are a lot of avenues they give you to help you succeed.”

Carrie Briskin, ShelfGenie of Detroit and Southeastern Michigan

“I was able to go from 0 to 60 in sales quickly. I fell in love with ShelfGenie right off the bat. It is a huge transformation for customers. Customers love it and get excited. I’ve been told over and over that it’s the best money they have spent for home improvement — dollar for dollar.”

Ric Trahan, ShelfGenie of Austin and Greater Houston


“They have everything in place. If you follow the process, you will get results. They help me keep track of appointments and help me with finding solutions to get out more into the Kansas City market.”

Alan Smith, ShelfGenie of Greater Kansas City

“ShelfGenie always has my back. If I have a question about marketing or accounting, they help me. The Business Support Center is phenomenal; it’s like you are a bigger business by having this support.”

Michael Saunders, ShelfGenie of Columbus, OH

To learn more

If you’d like to go beyond ShelfGenie franchise reviews and find out more about our franchise offering, we invite you to continue exploring our research pages. You can also request a free copy of our franchise report by filling out the no-obligation form on this page.


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